Hello everyone,
I am currently facing some issues with cloud-based web filtering for schools and I was hoping to get some advice from the community. Our school has recently switched to a cloud-based web filtering system, but we are experiencing some difficulties with it. Some websites are being blocked that should not be, while others are not being blocked that should be.
We have tried adjusting the settings, but the issues persist.Has anyone else experienced similar issues with cloud-based web filtering for schools? If so, how did you resolve them? Are there any tips or best practices that you can share with us?We are a small school with limited funding, so we need a solution that is both effective and affordable. We have looked into WebTitan Cloud , but we are open to other options as well.Thank you in advance for your help and advice. We appreciate any insights that you can provide.
Tuhin PaulPosted May 3, 2023, 6:40 PM
I hope these suggestions would help you troubleshoot the issue with your web filtering solution. Remember to regularly review and adjust the filters and configurations to ensure they continue to meet your organization's security needs while minimizing disruptions to legitimate online activities.
Tuhin PaulPosted May 3, 2023, 6:39 PM
1. Make sure that the settings for your web filter are configured correctly. Double-check that the websites that are being blocked are not in the allowed list, and vice versa.
2. If certain websites are being incorrectly blocked, try adding them to your whitelist. Whitelisting a website will allow users to access it even if it is being blocked by the filter.
3. Check if there are any available updates for your web filter. The updates may include fixes to issues like the ones you are experiencing.
4. Reach out to the support team for your web filter provider. They may be able to provide you with additional support or offer advice on how to resolve the issues you are experiencing.
5. If your current web filter is not meeting your needs, you may want to consider alternative solutions like OpenDNS or CleanBrowsing. These solutions are affordable and effective, and may offer better results for your school.