Communicating through serial port?

hi all. i got a creative labs remote control that connects in the serial port. i have the drivers loaded on, and i have a simple program in c# using createFile() from the Win32 lib, and then i create a file stream to read in data. there are 2 or 3 read methods, and i cant get any of them to work. my program just stops on the read part, and even though i m pointing my remote at the receiver and pressing buttons, the program is still reading nothing in the serial port. i have checked com's and all that . its on com3. any ideas??